Suffering from various Dropbox problems and searching for solutions to them? Possible solutions to those problems listed in this guide will help you.

1. Mac Dropbox Not Dropbox App Download
2. Mac Dropbox Won't Open
3. Dropbox For Mac Os
4. Dropbox App For Windows 10
5. Mac Drop Box Not Dropbox App Download
6. Mac Dropbox Not Dropbox App Windows 10
7. Mac Dropbox Not Dropbox App Android

Common Cloud Storage Tips

Apr 19, 2016  Hi Jim, thanks for your comment. I just tested it out on my Macbook Air and it works just fine. I can drag and drop from the Photos app to a Finder window open to my Dropbox folder. I’m using El Capitan (MacOS 10.11.6) and the (new) Apple Photos app. If you’re using an older version of MacOS, you might not have the new Photos app, but iPhoto.

Dropbox is a cloud storage service that allows users to store, access and share their documents. It is very convenient for you to get files or folders organized with Dropbox. But sometimes, Dropbox is affected by some technical issues, thus generating many problems like sync failure, files missing, errors etc. These problems need to be addressed before causing great loss to your files. If you are looking for solutions to these problems, here we have collected the detailed solutions to the most common 8 Dropbox issues you may meet when you using Dropbox. Now let’s check the Top 8 Dropbox problems below.

Top 1: Dropbox Not Syncing

Among these Dropbox problems, stop syncing is the most annoying one. Various reasons can cause Dropbox’s sync to stop working, such as client error, firewall blocking, incompatible bad files etc. For whatever reasons, the problem needs to be resolved by soon. Now you can follow the tips below to fix it.

1. Check out the Internet connection.
2. Restart Dropbox and restart the computer.
3. Check the Dropbox account.
4. Check selective sync.
5. Check for incompatible files.

Further Reading: Fix “Dropbox Not Syncing” Issue with 6 Methods >

Top 2: Dropbox Website Goes Down

The worst situation is the Dropbox website goes down which makes you can’t do anything about it, no syncing, no uploading, no downloading and so on. If you are facing the problem, you can try out the common methods listed below to fix it.

Tip 1. Restart Dropbox

It’s the easiest way to fix the problem that the Dropbox website goes down. And sometimes, this tip works for lots of people.

Tip 2. Restart Your Computer

It’s possible that your files have synced correctly but Dropbox fails to read them correctly when it stuck on your computer. In such case, you can try to restart your computer to see if it works.

Top 3: Dropbox Files Missing

Many Dropbox users may encounter the problem of files missing, no exception for you. When it occurs, don’t worry, the missing files are not disappearing at all. Dropbox always logs the move of a file as both a deletion and an addition. That is to say, if you moved or renamed files, you would also receive a Deleted files message. So you can try to find them back with the two easy methods below.

Tip 1. Use the Search Bar

1. Sign in to your Dropbox account on the website > Find the search bar at the top of the page and enter some keywords related to the missing files.
2. Locate the log entry for the deletion of your files or folder > Next click the three dots beside your missing files > Then click the Restore button.

Tip 2. Use the Events Page

1. Sign into your Dropbox account on the website and Navigate to dropbox.com/events.
2. Scanning the page and looking for the deletions that relate to the missing file or folder.
3. Click the Restore button to get them back.

Top 4: Dropbox Error

There are various errors you might meet while using Dropbox. The unknown error will stop you from uploading or syncing files with Dropbox, so it needs to be solved as soon as possible.

Top 5: Dropbox Failed to Uninstall

If you have the problem that Dropbox failed to uninstall on your computer, don’t worry, the following tips will help you walk through this issue easily and quickly.

For Windows users:

1. Reinstall and uninstall Dropbox again.
2. Manually uninstall Dropbox.
3. Running the uninstaller as an Administrator.

For Mac users:

1. Uninstall Dropbox in Finder.
2. Uninstall Dropbox by Using MacClean.

Further Reading: How to Fix “Dropbox Failed to Uninstall” on Mac & Windows >

Top 6: Dropbox Not Working

Dropbox not working might drive you crazy, especially when you desperately need to handle business affairs with files stored in Dropbox. At that time, you would possibly in a hurry to find some solutions to it. Here we have prepared 3 simple tips for you to try.

1. Reinstall Dropbox.
2. Pause Your Anti-virus.
3. Make Sure Your Internet Function Well.

Top 7: Fail to Login to Dropbox

Many of you often get an error page saying: The Dropbox page isn’t working, just like the picture below. It always appears when you log into your Dropbox account. To solve this problem, you can try to reset your Dropbox password.

Step 1. Open dropbox.com in your web browser.

Step 2. Click Sign in.

Step 3. Click Forgot your password.

Step 4. Enter the email address you used to create the account.

Step 5. Check your email inbox, and click the link in the email you received to reset your password.

Top 8: Constant Crashes

Sometimes, some technical issues will cause Dropbox to immediately close when you launch it. Then the Dropbox files and folders disappear from the screen and sync stopped working. At that time, you can do nothing with Dropbox but to solve this issue. If you are experiencing Dropbox crashes, you can follow the steps listed below to fix it.

Solution 1. Restart the Dropbox.

Software for my pictures mac. Any is the right selection, so you can leave that alone.

Solution 2. Turn off Anti-virus Software.

Solution 3. Reinstall Your Dropbox.

Solution 4. Restore Your Windows System.

If methods above can not help you solve the problem of crashes, you can send a bug to the Dropbox team to report the details of this issue.

The Bottom Line

This post has shown you some of the common problems you may meet while using Dropbox. If you find some other problems, you can leave them in the comments, and we will post them in this guide with solutions. Besides, please stay focused on this page for we will keep it up to date. Hope it can help you.

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The Dropbox icon has a red notification on it

Do you see a red notification on the Dropbox icon in the system tray or menu bar on your computer? Here are some possible reasons:

Mac Dropbox Not Dropbox App Download

• Your computer can’t establish a secure connection to Dropbox. (If this is causing the sync issue, you’ll see a “Cannot establish a secure connection” error).
  • To fix this problem: Check your computer’s system time, proxy settings, or firewall settings

• Your Dropbox account is over its storage quota. (To see if this is causing the sync issue, click the Dropbox icon in the system tray or menu bar, click your profile picture or initials, click Preferences, then click Account.)
  • To fix this problem: Remove files from your Dropbox account, or upgrade to Dropbox Plus or Professional
  • To fix this problem: If you already have a Plus or Professional account, check your account page to make sure your plan hasn't been downgraded. If you're on a Dropbox Business team, ask your admin to check the team's account status in the Admin Console.

'Whitespace conflict'

If you have two nearly identical file names, you may see a 'Whitespace conflict.' A whitespace conflict means that two files names are identical except that one has an extra space at the end of the file name. Learn more about whitespace conflicts and how to avoid them in the future.

'File is in use'

Mac Dropbox Won't Open

Dropbox won't sync files that are 'locked' (or in use) by another application. When Dropbox skips the file, the status message in your Dropbox menu (from the system tray or menu bar) will report that the file is in use.

Applications lock files to prevent conflicts from occurring when the file is opened from one or more locations. For example, Microsoft Office (Word, PowerPoint, Excel, etc..) typically locks its files while they are open.

• To fix this problem: When you're done with a file, save it and then exit the application you were using. Dropbox will then sync the file right away.

'Dropbox will stop syncing soon because it can’t update'

If the DropboxUpdate.exe process is disabled, you'll see the error message 'Dropbox will stop syncing soon because it can't update.'

DropboxUpdate.exe is a helper process that checks for new versions of the Dropbox app. It runs during installation of the Dropbox app, and once every hour afterwards. If the process finds a new version, it will auto-update.

This process must exist on any computer where Dropbox is installed. If you want to use Dropbox on your computer, you can’t disable this process.

Dropbox For Mac Os

Dropbox requires access to the internet to function. If the DropboxUpdate.exe helper process is unable to contact our servers to check for updates, Dropbox will stop syncing and you’ll see the “Dropbox will stop syncing soon because it can’t update” message. There are three possible fixes:

Dropbox App For Windows 10

• To fix this problem: If you made adjustments to your firewall or antivirus software in order for Dropbox to run, try making the same adjustments for DropboxUpdate.exe.
• To fix this problem: Download the desktop app installer and reinstall the application (this will update you to the latest version of the Dropbox app, but won't affect your files or folders).
• To fix this problem: Check that DropboxUpdate.exe is able to access the internet to check for updates.
  • Depending on your setup, you may need to add “DropboxUpdate.exe” to the list of firewall, proxy, or other security application exceptions
  • If you're on an enterprise or work network, you’ll need to contact your IT admin for help

Mac Drop Box Not Dropbox App Download

'Permission errors' and 'access denied' error

Mac Dropbox Not Dropbox App Windows 10

While using the desktop app, you may see 'permission errors' or an 'access denied' error if Dropbox was unable to sync certain files.

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Mac Dropbox Not Dropbox App Android

Permissions determine who (or which apps) can access files on your hard drive. If file permissions don't allow Dropbox access to your files, then Dropbox can't sync.

Use the menu below to show instructions to resolve file permissions errors on your specific computer operating system. If your device is managed by a system administrator, have them follow the instructions below.