In the 'Add Printer' dialog Windows section, there are no printers showing up, even though there are several in the office. I think this might be because my Mac is not 'logged onto' the Windows domain where the printers live, but I can't be certain. What are some common debugging steps to diagnose why a Mac computer on a Windows network can't browse to a Windows printer? From Presets drop-down list select Save As. The Save Preset dialog box opens. In the Save Preset As field, type Double Sided. Printing in Color on a Mac. See this page: How to Print in Color on a Mac. Xerox Printer Note. If you are connecting to a Xerox printer with job accounting, follow above instructions for installing printer.
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Follow these steps to install the beta Mac driver for your printer:
- From the Apple menu, select System Preferences.
- Click Print & Fax.
- Highlight any Epson printers and click the button to remove them from the Printers list, then click OK.
- Open the Hard Drive.
- Select Library > Printers.
- Select the folder labeled EPSON and drag it to the trash.
Note: This will remove all installed Epson printer drivers. You’ll need to reinstall any printer drivers that you still need. - Empty the trash.
- Restart the computer.
- Go to the appropriate Support Printer model page and download the necessary driver for your printer.
- Open the file you downloaded, and follow the on-screen instructions to install the driver software.
- Click Quit when done.
- From the Apple menu, select System Preferences, then click Print & Fax.
Note: If you’re using a USB connection, the printer should automatically appear in the Printers list, indicating that it has been installed. You can skip the remaining steps. - If you’re using a network connection, click the button to add your printer.
- Click More Printers, select Epson TCP/IP, then select your printer. (The Epson Stylus Pro 11880 appears in the example below, but you’ll see your printer name instead).
Note: If your printer is not displayed, input your printer’s IP address in the Internet address or DNS name field, then click Verify. Your printer should appear on the list. Select your printer, then click Add.
We've all run into a printing problem at one time or another. Sometimes a document gets stuck in the queue and won't print, or your Mac can't find your printer on your network.
Usually one of these steps will get things running smoothly again:
- Make sure the printer is properly connected either directly to the Mac or to the same network the Mac is using
- Update the printer driver software
- Delete and re-add the printer using the Printers & Scanners preference pane
- Restart the wifi router and/or printer
But occasionally, these simple fixes are not enough. That's when you have to bring out the heavy-duty tools.
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There's a hidden command in macOS that will reset the Mac's printing system. Using it will clear out your list of devices that can print, scan, or fax from the Printers & Scanners preference pane and also do a bunch of behind-the-scenes housekeeping, the details of which you don't really need to worry about.
Because it should be used as a last resort, you won't find the command to reset the printing system in any of the Mac's standard menus, which makes it harder to invoke accidentally. But it's simple to do if you know how.
How to reset the printing system on your Mac
- Click on the Apple menu icon.
Click on System Preferences.
- Click Printers & Scanners.
- Right or control-click in the list of devices on the left side of the window.
Click on Reset printing system...
- Click Reset when prompted to confirm that you want to reset your entire printing system.
- Enter the password for your administrative account if prompted.
Click OK.
When the reset process is complete, the list of printers and scanners will be empty. You'll then want to re-add your printer.
Click the add button (it looks like a plus symbol).
If the list of options appears, click on your printer to automatically add it to your system.
- If a window pops up instead, select your printer from the list of available options.
Click on Add.
The Mac will create your printer and add it to your list.
And now you have a fresh new printer, ready to expend countless dollars of ink on your behalf.
Any questions?
Do you have any printing problems that none of these steps can solve? Let us know in the comments and we'll try to help you out.
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