• Mac Disk Utility For Windows
• Wd Disk Utility App

Repair a storage device in Disk Utility on Mac. Disk Utility can fix certain disk problems—for example, multiple apps quit unexpectedly, a file is corrupted, an external device doesn’t work properly, or your computer won’t start up. Disk Utility can’t detect or repair all problems that a disk may have. Turn on your Mac and connect the WD easystore hard drive using a USB 3.0 cable. Once you have connected the hard drive successfully, click the Disk Utility icon located at the Dock. Alternatively, press the Command + Spacebar shortcut keys to open the Spotlight. Type “disk utility” in the search panel and hit the Enter key to open the Disk Utility window.

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Mac Disk Utility For Windows

Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? Follow the tutorial in this article to fix the issue and recover lost data from not showing up/not working WD HDD without data loss.

West Digital hard drives, such as WD My Passport for Mac, WD Elements, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other hard drives.

However, everything has flaws. At times, the WD My Passport hard drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.

If the WD My Passport hard drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If you can't see files on the hard drive on Mac, how to access data? You'll get answers here.

Why isn't My Passport drive showing up on Mac?

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac hard drive not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Troubleshoot WD My Passport hard drive not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport hard drive not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport hard drive undetectable.

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How to fix WD My Passport for Mac not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac hard drive show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport hard drive for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport hard drive for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Wd Disk Utility App

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac hard drive.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport hard drive for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport hard drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac external hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac hard drive in good condition, you should pay attention to:

• Make sure that your WD My Passport hard drive doesn't become physically damaged.
• Always safely and properly unmount the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Erasing your disk: For most reasons to erase, including when reformatting a disk or selling, giving away, or trading in your Mac, you should erase your entire disk.

Erasing a volume on your disk: In other cases, such as when your disk contains multiple volumes (or partitions) and you don't want to erase them all, you can erase specific volumes on the disk.

Erasing a disk or volume permanently deletes all of its files. Before continuing, make sure that you have a backup of any files that you want to keep.

How to erase your disk

1. Start up from macOS Recovery. Then select Disk Utility from the Utilities window and click Continue.
   If you're not erasing the disk your Mac started up from, you don't need to start up from macOS Recovery: just open Disk Utility from the Utilities folder of your Applications folder.
   
2. Choose View > Show All Devices from the menu bar in Disk Utility. The sidebar now shows your disks (devices) and any containers and volumes within them. The disk your Mac started up from is at the top of the list. In this example, Apple SSD is the startup disk:
   
3. Select the disk that you want to erase. Don't see your disk?
4. Click Erase, then complete these items:
   • Name: Type the name that you want the disk to have after you erase it.
   • Format: Choose APFS or Mac OS Extended (Journaled). Disk Utility shows a compatible format by default.
   • Scheme: Choose GUID Partition Map.
5. Click Erase to begin erasing your disk and every container and volume within it. You might be asked to enter your Apple ID. Forgot your Apple ID?
6. When done, quit Disk Utility.
7. If you want your Mac to be able to start up from the disk you erased, reinstall macOS on the disk.

How to erase a volume on your disk

1. Start up from macOS Recovery. Then select Disk Utility from the Utilities window and click Continue.
   If you're not erasing the volume your Mac started up from, you don't need to start up from macOS Recovery: just open Disk Utility from the Utilities folder of your Applications folder.
2. In the sidebar of Disk Utility, select the volume that you want to erase. The volume your Mac started up from is named Macintosh HD, unless you changed its name. Don't see your volume?
3. Click Erase, then complete these items:
   • Name: Type the name that you want the volume to have after you erase it.
   • Format: Choose APFS or Mac OS Extended (Journaled). Disk Utility shows a compatible format by default.
4. If you see an Erase Volume Group button, the volume you selected is part of a volume group. In that case, you should erase the volume group. Otherwise, click Erase to erase just the selected volume. You might be asked to enter your Apple ID. Forgot your Apple ID?
   
5. When done, quit Disk Utility.
6. If you want your Mac to be able to start up from the volume you erased, reinstall macOS on that volume.

Reasons to erase

You can erase at any time, including in circumstances such as these:

• You want to permanently erase all content from your Mac and restore it to factory settings. This is one of the final steps before selling, giving away, or trading in your Mac.
• You're changing the format of a disk, such as from a PC format (FAT, ExFAT, or NTFS) to a Mac format (APFS or Mac OS Extended).
• You received a message that your disk isn't readable by this computer.
• You're trying to resolve a disk issue that Disk Utility can't repair.
• The macOS installer doesn't see your disk or can't install on it. For example, the installer might say that your disk isn't formatted correctly, isn't using a GUID partition scheme, contains a newer version of the operating system, or can't be used to start up your computer.
• The macOS installer says that you may not install to this volume because it is part of an Apple RAID.

About APFS and Mac OS Extended

Disk Utility in macOS High Sierra or later can erase using either the newer APFS (Apple File System) format or the older Mac OS Extended format, and it automatically chooses a compatible format for you.

How to choose between APFS and Mac OS Extended

Disk Utility tries to detect the type of storage and show the appropriate format in the Format menu. If it can't, it chooses Mac OS Extended, which works with all versions of macOS. If you want to change the format, answer these questions:

• Are you formatting the disk that came built into your Mac?
  If the built-in disk came APFS-formatted, Disk Utility suggests APFS. Don't change it to Mac OS Extended.
• Are you about to install macOS High Sierra or later for the first time on the disk?
  If you need to erase your disk before installing High Sierra or later for the first time on that disk, choose Mac OS Extended (Journaled). During installation, the macOS installer decides whether to automatically convert to APFS—without erasing your files.
• Are you preparing a Time Machine backup disk or bootable installer?
  Choose Mac OS Extended (Journaled) for any disk that you plan to use as a Time Machine backup disk or as a bootable installer.
• Will you be using the disk with another Mac?
  If the other Mac isn't using macOS High Sierra or later, choose Mac OS Extended (Journaled). Earlier versions of macOS don't work with APFS-formatted volumes.

How to identify the format currently in use

If you want to know which format is currently in use, use any of these methods:

• Select the volume in the Disk Utility sidebar, then check the information shown on the right. For more detail, choose File > Get Info from the Disk Utility menu bar.
• Open System Information and select Storage in the sidebar. The File System column on the right shows the format of each volume.
• Select the volume in the Finder, then choose File > Get Info from the menu bar. The Get Info window shows the Format of that volume.

If your disk or volume doesn't appear, or the erase fails

1. Shut down your Mac, then unplug all nonessential devices from your Mac.
2. If you're erasing an external drive, make sure that it's connected directly to your Mac using a cable that you know is good. Then turn the drive off and back on.
3. If your disk or volume still doesn't appear in Disk Utility, or Disk Utility reports that the erase process failed, your disk or Mac might need service. If you need help, please contact Apple Support.

Learn more

• If you can't start up from macOS Recovery, you can use a different startup disk instead.
• If Disk Utility shows a Security Options button in the Erase window, you can click that button to choose between a faster (but less secure) erase and a slower (but more secure) erase. Some older versions of Disk Utility offer the option to zero all data instead. These secure-erase options aren't offered or needed for solid-state drives (SSDs) and flash storage.