Request Timed Out During Software Update Mac Rating: 6,9/10 6348 reviews

Jul 28, 2019  I have a MacBook air early 2015. I have OSMojave 10.14.5 – I have a new software update notification for 10.14.6 but when I click 'software update' I get a pop up window with the following: 'The request timed out' how do i solve the isues. 'The request timed out.(-1001)' when trying to install software update. So I figured I'd wait until a new software update was out and that may fix the issue. Once logged back in empty the trash. Shut the machine down then while holding the left shift key turn the mac on. Once it starts booting MacOS you can let go of the shift key.

macOS Mojave updates improve the stability, performance, or compatibility of your Mac and are recommended for all Mojave users. To get these updates, choose System Preferences from the Apple menu , then click Software Update. Learn more about updating the software on your Mac.

For details about the security content of these updates, see Apple Security Updates.

macOS Mojave 10.14.6

This update:

  • Makes downloaded issues available in the My Magazines section of Apple News+, both online and offline.
  • Adds all publications in Apple News+, including newspapers, to the catalog at the top of the News+ feed.
  • Adds the ability to clear downloaded magazine issues in Apple News+ by choosing History > Clear > Clear All.
  • Addresses an issue which prevents creation of a new Boot Camp partition on iMac and Mac mini with Fusion Drive.
  • Resolves an issue that may cause a hang during a restart.
  • Resolves a graphics issue that may occur when waking from sleep.
  • Fixes an issue that may cause fullscreen video to appear black on Mac mini.
  • Improves file-sharing reliability over SMB.

Enterprise content:

  • Addresses an issue where file-sharing connections would potentially drop.
  • Improves compatibility of Xsan clients when accessing volumes that use 1K or larger LUN sector sizes.

macOS Mojave 10.14.5

This update:

  • Adds AirPlay 2 support for sharing videos, photos, music and more from your Mac directly to your AirPlay 2-enabled smart TV.
  • Adds the ability to follow a magazine from the Apple News+ catalog browsing view.
  • Improves audio latency on MacBook Pro models introduced in 2018.
  • Fixes an issue that prevented certain very large OmniOutliner and OmniPlan documents from rendering properly.
  • Disables accessories with insecure Bluetooth connections.

Enterprise content:

  • Fixes an issue that prevented resetting the user account password from the login window after using a personal recovery key (PRK) to unlock the FileVault volume.
  • Fixes an issue that prevented the InstalledApplicationList MDM command from recognizing that updates are available for apps installed via VPP.

macOS Mojave 10.14.4

  • Apple News+ is a new subscription service that extends the Apple News experience with hundreds of magazines and top newspapers.
  • Our editors handpick top articles and magazine issues, and you also get personalized recommendations on the topics most interesting to you.
  • Automatic downloads make it easy to read magazine issues offline.
  • Apple News is now available in Canada, with a free experience that includes handpicked Top Stories, a personalized Today feed, and support for both English and French.
  • Apple News+ is available in the U.S. and in Canada, with dozens of additional Canadian magazines.

Safari

  • Adds Dark Mode support for websites that support custom color schemes.
  • Streamlines website login when filling credentials with Password AutoFill.
  • Allows push notification prompts only after interacting with a website.
  • Adds a warning when an insecure webpage is loaded.
  • Removes support for the expired Do Not Track standard to prevent potential use as a fingerprinting variable; Intelligent Tracking Prevention now protects against cross-site tracking by default.

iTunes

  • Shows more editorial highlights on a single page in the Browse tab, making it easier to discover new music, playlists, and more in Apple Music.

AirPods

  • Adds support for new AirPods (2nd generation).

More:

  • Supports Air Quality Index in Maps for US, UK, and India.
  • Improves the quality of audio recordings in Messages.
  • Supports real-time text (RTT) for phone calls made through a nearby iPhone on Mac.
    Available in the United States only.
  • Provides enhanced support for external GPUs in Activity Monitor.
  • Fixes an App Store issue that may have prevented adoption of the latest versions of Pages, Keynote, Numbers, iMovie, and GarageBand.
  • Improves the reliability of USB audio devices when used with MacBook Air, MacBook Pro, and Mac mini models introduced in 2018.
  • Corrects the default screen brightness for the MacBook Air introduced in 2018.
  • Fixes a graphics compatibility issue that may occur on some external displays connected to Mac mini (2018).
  • Resolves Wi-Fi connection issues that may occur after upgrading to macOS Mojave.
  • Fixes an issue where re-adding an Exchange account may cause it to disappear from Internet Accounts.
  • Fixes an issue where AOL user passwords may be frequently requested in Mail.

Enterprise content:

  • Fixes an issue that could prevent mobile accounts from logging in from an off-network Mac after changing their network account password.
  • Fixes an issue that intermittently prevented apps from downloading from the App Store or installing via MDM.
  • Mobile Active Directory accounts that have used their personal recovery key (PRK) to unlock a FileVault volume are no longer required to continue using the PRK to unlock, but can use their login password instead.

macOS Mojave 10.14.3

This update improves the security, stability, and compatibility of your Mac and includes the following enterprise content: When making a file-sharing connection that uses a valid Kerberos TGT to authenticate, users are no longer prompted to enter credentials.

macOS Mojave 10.14.2

This update:

  • Adds RTT (real-time text) support for Wi-Fi calling.
    Available in the United States only.
  • Adds a menu item to News for opening a story in Safari.
  • Resolves an issue that may prevent iTunes from playing media to third-party AirPlay speakers.

Enterprise content:

  • Allows administrators to enable FileVault via MDM for mobile accounts and users created by MDM.
  • Allows users to reset their login password at the login window when that password has expired via a password policy.
  • Resolves an issue that prevents displays from working when connected to MacBook Pro models introduced in 2018, if certain third-party USB graphics devices are also connected.

macOS Mojave 10.14.1

This update:

  • Adds support for Group FaceTime video and audio calls, which support up to 32 participants simultaneously, are encrypted end-to-end for privacy, and can be initiated from a group Messages conversation, or joined at any time during an active call.
  • Adds over 70 new emoji characters, including new characters with red hair, gray hair, and curly hair, new emoji for bald people, more emotive smiley faces, and additional emoji representing animals, sports, and food.
Request timed out during software update mac 10

macOS Mojave 10.14

  • 1. Mac Files Tips
  • 2. Mac Software
  • 3. Mac Storage Tips
  • 4. Mac Troubleshooting
  • 5. Mac OS

by Anna SherryUpdated on 2020-05-30 / Update for Mac OS

'I cant upgrade from macOS Mojave to macOS Catalina. Unable to install Catalina. 'An error occurred while installing selected updates'. The network connection was lost.'

Trying to upgrade to Catalina and it says an error occured.'

-- From discussions.apple.com

macOS Catalina brings with it some of the really cool features that you can enjoy on your Mac machines. If you are running an old version of macOS, you can get your Mac upgraded from the Mac App Store easily. But this is also the point for many users where they are facing an issue with the update. They get a screen that says 'The update has been deleted since being downloaded from the Apple Software Update server. An error occurred while installing selected updates' and the update just fails to install on the machine.

If you are also in the same situation and you are having trouble updating your Mac to the latest Catalina update, you might want to do something about the issue and get it fixed. There are a few fixes that has worked for some users and these are listed in the following guide. You can try and use these on your Mac to see if they also help you fix the update issue on your Mac.

Part 1. Working Ways to Fix 'An error occurred while installing selected updates'

The 3 ways below are proved to work by users who experienced 'An error occurred while installing selected updates' when installing macOS Catalina and finally solved this problem.

1. Turn On Content Caching

Enabling content caching has also helped some users fix macOS Catalina install or update errors so it is worth giving this method a try.

Step 1. Click on the Apple logo at the top-left corner and select System Preferences.

Step 2. Click on the Sharing option.

Step 3. Tick-mark the Content Caching option on the following screen. Also, select All Content from the Cache dropdown menu.

Try downloading and installing the update on your machine.

2. Download and Update the Upgrade in Safe Mode

When you boot your Mac in safe mode, it only loads the essential files it needs to make your operating system function. If there are any apps or settings that you think could be interfering with your macOS update procedure, safe mode should resolve the issue for you.

Step 1. Click on the Apple logo at the top-left corner and select Restart.

Step 2. While your Mac is being restarted, press and hold down the Shift key on your keyboard.

Step 3. Your Mac should now be in safe mode. Launch the Mac App Store and download and install the Catalina update.

3. Install Catalina Using a Bootable Installer

You can also install macOS Catalina from a USB installer but you will need to first download the update to your Mac.

Step 1. Download the macOS Catalina update from the Mac App Store. Plug-in your USB drive having 16GB or more capacity to your Mac.

Step 2. Download and launch Disk Creator on your Mac. Select your USB drive in the app, choose your Catalina file, and click on Create Installer.

Step 3. Reboot your Mac and press hold down Option. Select your USB installer from the list to install the macOS update.

Part 2. Other Potential Ways to Fix macOS Catalina Update Install Errors

Besides methods listed above, below we list some other potential ways that not only fix 'An error occurred while installing selected updates' but also fix many other macOS Catalina download and install errors.

1. Force Restart Your Mac

When an update fails on your Mac, the first thing you are suggested to do is force reboot your Mac. It reboots your machine even if it is stuck and gives it a fresh start.

Force rebooting a Mac is pretty easy as you do not need to go into any settings menu to be able to do the task. All you need to do is press a keyboard combination and it will get the job done for you.

In October 2019 Apple finally introduced the TV app on the Mac with the arrival of macOS Catalina. If you install Catalina you will get the TV app, and with it access to the new TV+ streaming. In the Apple TV app on your Mac, click TV Shows at the top of the window. Scroll to browse featured TV shows, genres, and collections. Recommendations appear based on your tastes, or past viewing or purchase and rental history (If you like The Daily Show, for example). The Apple TV app is here. The Apple TV app is already on iPhone, iPad, iPod touch, Mac, and Apple TV — just open the app to start streaming. Nov 02, 2019  How to watch Apple TV+ shows or movies in the TV app. Open Apple TV on your Mac. Two-finger swipe or scroll on the Apple TV+ section under What to Watch. Source: iMore. Click on the show you want to watch. Click Play or Play Episode. Source: iMore. Iphone apple tv app.

2. Switch to a Wired Connection

Since your Mac downloads the update from the Internet, you must make sure your wireless connection is working properly. If you have any doubts or there are any issues with your connection, you might want to use a wired connection instead.

Request Timed Out During Software Update Mac 10

A wired connection is usually more stable and lets you update your Mac to the latest version of macOS without any issues. In order to connect your Mac to an Ethernet cable, you are going to need an adapter that works with both your cable as well as your Mac.

Once the cables are all connected, try to download and install the Catalina update. This should fix an error occurred while installing selected updates on your machine.

3. Check Your Storage Space

macOS updates have never been small and macOS Catalina is no exception. Before you even proceed to download the update, you must make sure you have enough storage space available on your Mac to accommodate the update. You are likely going to need at least 10GB of space on your disk to download and install the update on your machine.

If you have not got enough space available on your Mac, find the large files lying around on your disk and get rid of them. This should help make more space available and you can then use it for installing the Catalina update.

4. Remove and Re-donwload Catalina Update again

What Causes Request Timed Out

If you're having problems downloading and installing Catalina update via Software Update or Mac App Store, you can remove the download and redownload the update again. Moreove, while downloading the macOS update from the Mac App Store is a preferred method for many users, it is not the only method to download the update.

The macOS Catalina, or any other update for that matter, is usually also available on the Apple website for you to download. So if you are experiencing issues downloading the update from the App Store, head over to the Apple website and get the update downloaded.

Once the update is downloaded and saved to your Mac, double-click on the downloaded file and it will start installing the update on your machine.

Bonus Tips: The Best Mac Data Recovery Software 2019

Your files can get lost unexpectedly before, during, or after installing a macOS update. If that happens, there is really no option for you to recover your files unless you have a backup.

Fortunately, there is a software called Tenorshare UltData - Mac Data Recovery that helps you recover your files even when you do not have a backup. The following is how it works.

Request Timed Out During Software Update Mac Free

  • Download and launch the software on your Mac. Select your drive where you lost your files and click on Scan.

  • Preview the scan results, select the files you want to recover, and click on Recover.

  • Select the folder where you want to save the recovered files.

Apple Music Request Timed Out

Sum Up

Windows Ping Request Timed Out

If you are constantly getting the 'an error occurred while installing selected updates' while updating to macOS Catalina on your Mac, the above guide will be of tremendous help to you as it teaches how to fix this issue and update the Mac without a hitch.