NOTE:
Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email.
Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the built in smart card ability (very bottom of macuninstall link above)
Scan images or documents using your Mac. If you have a scanner or a printer with a scanner, you may not need any special software to scan an image. Before you scan, you need to open your scanner. Then, follow the instructions for either a document-feeding scanner or a flatbed scanner. HP multifunction printers with eSCL capability can scan in macOS 10.12 and newer when the eSCL setting is enabled. ESCL is a protocol that is needed to facilitate scanning over an AirPrint connection and is required by Apple for AirPrint-capable printers that have a scanner. Colasoft MAC Scanner will display scan results in the list, including IP address, MAC address, Host Name and Manufacture. It will group all IP addresses according to MAC address if a MAC address is configured with multiple IP addresses. The scanned results can be exported into.txt file for future reference.
If you purchased your Mac with OS Catalina (10.15.x) already installed, you can skip the uninstall part above and follow the instructions below.
6 'high level' steps needed, follow down the page to make this a painless systematic process
1. | Is your CAC reader 'Mac friendly'? |
2. | Can your Mac 'see' the reader? |
3. | Verify which version of Mac OS you have |
4. | Figure out which CAC (ID card) you have |
5. | Install the DoD certificates |
5a. | Additional DoD certificate installation instructions for Firefox users |
6. | Decide which CAC enabler you want to use (except for 10.12-.15) |
Step 1: Is your CAC reader Mac friendly?
Visit the USB Readers page to verify the CAC reader you have is Mac friendly.
Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.
'Some, not all' CAC readers may need to have a driver installed to make it work.
NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).
Information about these specific readers are in Step 2
Step 2: Can your Mac 'see' the reader?
Plug the CAC reader into an open USB port before proceeding, give it a few moments to install
Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'
Step 2b: Click the 'More Info' (button) (Mac OS 10.6.x and older), Mac OS 10.7.x (and newer) proceed to step 2c
Step 2c: Click 'System Report..' (button) (Only shown in 10.7.x and newer)
Step 2d: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2d1 for specific reader issues.
Step 2d1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, Proceed directly to step 3
Step 2d1a-SCR-331 reader
If your reader does not look like this, go to the next step.
In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.18, you need to update your firmware to 5.25. If you are already at 5.18 or 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.
Step 2d1b-SCR-3500A reader
If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open
Step 3: Verify which version of MacOS do you have?
(You need to know this information for step 6)
Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'
Step 3b: Look below Mac OS X for: Example: Version 10.X.X.
Step 4: Figure out which CAC (ID Card) you have
(You need to know this information for step 6)
Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.
Find out how to flip card over video
Step 5: Install the DoD certificates (for Safari and Chrome Users)
Go to Keychain Access
Click: Go (top of screen), Utilities, double click Keychain Access.app
(You can also type: keychain access using Spotlight (this is my preferred method))
Select login (under Keychains),and All Items (under Category).
Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As.. on each link) Save to your downloads folder
Please know.. IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.
https://militarycac.com/maccerts/AllCerts.p7b,
https://militarycac.com/maccerts/RootCert2.cer,
https://militarycac.com/maccerts/RootCert3.cer,
https://militarycac.com/maccerts/RootCert4.cer, and
Double click each of the files to install certificates into the login section of keychain
Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:
DOD EMAIL CA-33 through DOD EMAIL CA-34,
DOD EMAIL CA-39 through DOD EMAIL CA-44,
DOD EMAIL CA-49 through DOD EMAIL CA-52,
DOD EMAIL CA-59,
DOD ID CA-33 through DOD ID CA-34,
DOD ID CA-39 through DOD ID CA-44,
DOD ID CA-49 through DOD ID CA-52,
DOD ID CA-59
DOD ID SW CA-35 through DOD ID SW CA-38,
DOD ID SW CA-45 through DOD ID SW CA-48,
DoD Root CA 2 through DoD Root CA 5,
DOD SW CA-53 through DOD SW CA-58, and
DOD SW CA-60 through DOD SW CA-61
NOTE: If you are missing any of the above certificates, you have 2 choices,
1. Delete all of them, and re-run the 5 files above, or
2. Download the allcerts.zip file and install each of the certificates you are missing individually.
Errors:
Error 100001 Solution
Error 100013 Solution
You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates
You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates
Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.
You may be prompted to enter computer password when you close the window
Once you select Always Trust, your icon will have a light blue circle with a white + on it.
The 'bad certs' that have caused problems for Windows users now show up in the keychain access section on some Macs. These need to be deleted / moved to trash.
The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x
or | DoD Interoperability Root CA 1 or CA 2 | certificate | |
DoD Root CA 2 or 3 (light blue frame ONLY) | certificate | ||
or | Federal Bridge CA 2016 or 2013 | certificate | |
or | Federal Common Policy CA | certificate | |
or | or | SHA-1 Federal Root CA G2 | certificate |
or | US DoD CCEB Interoperability Root CA 1 | certificate |
If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding
Clearing the keychain (opens a new page)
Please come back to this page to continue installation instructions.
Step 5a: DoD certificate installation instructions for Firefox users
NOTE: Firefox will not work on Catalina, or last 4 versions of Mac OS if using the native Apple smartcard ability
Download AllCerts.zip, [remember where you save it].
double click the allcerts.zip file (it'll automatically extract into a new folder)
Option 1 to install the certificates (semi automated):
From inside the AllCerts extracted folder, select all of the certificates
<control> click (or Right click) the selected certificates, select Open With, Other..
In the Enable (selection box), change to All Applications
Select Firefox, then Open
You will see several dozen browser tabs open up, let it open as many as it wants.
You will eventually start seeing either of the 2 messages shown next
If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'
Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers
or
'Alert This certificate is already installed as a certificate authority.' Click OK
Once you've added all of the certificates..
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it
Option 2 to install the certificates (very tedious manual):
Click Firefox (word) (upper left of your screen)
Preferences
Advanced (tab on left side of screen)
Certificates (tab)
View Certificates (button)
Authorities (tab)
Import (button)
Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.
Hp Scanner Software For Mac
Note: You have to do this step for every single certificate
Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK
Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'
Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers
Once you've added all of the certificates..
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it
Step 6: Decide which CAC enabler you can / want to use
Only for Mac El Capitan (10.11.x or older)
After installing the CAC enabler, restart the computer and go to a CAC enabled website
NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x) or Catalina (10.15.x) computers do not need a CAC Enabler.
Try to access the CAC enabled site you need to access now
Mac support provided by: Michael Danberry
Before You Begin If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.
Download Scanner Drivers for Windows
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click your scanner model number in the chart below to download the drivers.
Neat Scanner
Scanner Model Number
32 bit Windows
64 bit Windows
NeatConnect
NC-1000
NeatDesk
ND-1000
NeatReceipts
NM-1000
NeatDeskOlder Model (Unsupported)
ADF-070108
Not Supported
Not Supported
NeatReceiptsOlder Model (Unsupported
NR-030108
Not Supported
Not Supported
Neat Silver Mobile (Unsupported)
SCSA4601EU
As you might have heard, Microsoft recently added the ability to run various linux environment in windows. But I am concerned about the user experience of Windows. 'python' is not recognized as an internal or external command, operable program or batch fileAnaconda Python is still in my path, though (which is looking a bit weird because of running devsetup.py.):Perhaps I just need to create a new Windows VM and discard this one, because things have gotten so mucked up. Change py to app mac.
Not Supported
Not Supported
- Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once installation is complete.
Download Scanner Drivers for Mac
Apple Scanner Software
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click the link for your scanner model number in the list below to download the driver: NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
- Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
- Open the Go menu and select the Go To Folder option.
- Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices
- Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below:
- To start using the scanner:
- If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
- If you are on 10.11 El Capitan, follow the steps below:
- Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning.